Internet Marketing Company Web Designing & Website Development Company

+612-8006-0011 (909) 999-6807 +162-6215-8954 +98-999-96393

FAQs

We Design Create & Professional's Website for Personal & Business.

Frequently Asked Questions

How do I get listed in Google & Other Search Engines?

Pixel Promote offers Search Engine Optimization Service to their clients where we submit the website in 500 Search Engines like Google, Yahoo, MSN, Altavista, Hotbot, All The Web etc...by proper processing.

What is Search Engine Optimization?

All web pages should be 'optimised'. This will enable your site to gain a high search engine ranking, it revolves around the meta tags on your web pages, a web page that isn't optimised won't appear in the search engines to any great degree.

How long will it take for my website to show up in the search engines?

When Pixel Promote submits your website to the various search engines, please make sure that you keep in mind that there are hundreds of thousands of submissions being sent every day from around the world.

Due to competition amongst companies and within these engines, it could take any where from two weeks to six months for your site to be well "indexed" by the search engines. A general website submission does not necessarily guarantee that you will be at the or even on the first several pages.

Search Engine Optimization (SEO) can help aide this process and help your get company higher in the engines. Our Search Engine Optimization (SEO) team will work on your site, optimizing your code and properly submitting your website. Search Engine Optimization is a consistent process for your site by our SEO team. However, please keep in mind that ranking well can still take a good deal of time even after Search Engine Optimization. Depending on your terms and website, the process can still take between two weeks and six months. Request a Quote for more information on Search Engine Optimization.

Will we need to have a meeting?

In the majority of cases a meeting isn't necessary and 90% of our sites are generally completed with contact via email and telephone only.

What aftersales support do you offer?

After the completion of a website project we are available for after sales service. Any slight tweaks or amendments are carried out to the site free of charge in the first month. Any support thereafter will be charged at an hourly rate of $25.

1. What if I need more pages? What is the cost?

You may add additional pages at any time during and or after the design process is complete. Our design team is here to build you a website to fit your exact needs and specifications. The cost for extra pages added on to one of our designs is $50 per page. If you have an existing website that you are looking to add on to let us know and a dedicated project manager will get in touch with you to determine your specific needs and provide you with a quote.

2. Can I upgrade from the smaller to a larger package?

Of course! If you would like to start out with a smaller package and then at any time feel that one of the larger packages will fit your needs better it is not a problem at all. We can upgrade your web design package for you by adding the additional pages and features of your choice. All that would be required is for you to pay the difference in cost between the two packages and let your project manager know the details of your new pages and features. It's as easy as that!

3. Do I have to host with you?

No! The Web Design Packages are offered as a stand alone product separate from our great deals on hosting. Once the design is completed you may take the entire website and upload it to your existing host. Of course, if you do not have a current hosting provider we would be more than happy to discuss some of our fantastic hosting packages that are tailored to fit your needs!

4. What is your payment policy and what type of payments do you accept? Do I need to send a deposit for the work? What is your refund policy?

For our -notch design team to get started on your custom built website, you must make full payment up front. Just like our hosting services, we only accept payment through any of the major credit cards. So if an issue arises with the design of your site, we will work with you till you are completely satisfied with the final product.

5. What kind of guarantee do you offer on the Web Design Order?

We have gathered the best of the best in the world of web design and web programming. We guarantee that your site will be created for you in a timely manner, not only will it be aesthetically pleasing but it will also be very intuitive to use. Our design team will work with you every step of the way to ensure that you are 100% satisfied with every aspect of your website. Only then we proceed with the next step of creating your online presence.

6. What is your privacy policy?

Privacy and information security remains one of the number one concerns on the Internet today. As a licensee of the TRUSTe Privacy Program, Pixel Promote has always and will always keep private all of our clients personal information. We will never sell or share your personal information to any Third-Party company without your express consent and knowledge.

7. Do they get one programmer specific to my account? Or is it a group of people?

Once you sign up for on of our Web Design packages, you will be assigned a dedicated project manager. The project manager will be your direct contact with the design team throughout the entire design process and make sure that your vision of the website and the requirements of its functionality are properly communicated and implemented. Your design team will consist of designers and programmers. The exact number will of course be dependent upon the size and scope of your individual project.

8. I would like you to design my site, what do I need to do now/what is the process?

That's great! The fist step is to select what plan fits your needs. We have three different design packages available. We offer anything from a basic informational website to a full featured dynamic E-commerce site. Once you select your package, your next step is to from our diverse listing of value added website features. After selecting your plan and features your next step is to sign up. After you sign up, you will be contacted by a member of our design team and will begin on the process of establishing your web presence!

9. When I sign up as stated on your website, I must design my text logos and define websites look and feel ... Do I need these items at the time I sign-up or can I supply them later?

We utilize your logo, images, and text to ensure that your website is exactly what you want. All we need to get started is a general idea of what you would like the site to look like. The images, logos, and text can be inserted at any time during the design process. Just keep in mind that the quicker you provide us with this information, the faster we are able to provide you with design choices.

10. Is a revision one change or a list of changes?

Each of our packages comes with a set number of total revisions available to it. When your project manager presents a design to you for review it is your responsibility to provide a list of changes and requests to him. This counts as one revision, so it is important that you provide us with as much information as possible so that we can make your web site exactly the way YOU want it. You and your input are an integral part of the design process and we can't build your site without it!

11. Do you offer payment gateway integration on eCommerce websites?

Our eCommerce Mastersite plan comes with everything you need to have a successful and full featured online store. This includes integration of the PayPal payment gateway into your store to process credit card transactions from your customers.

12. Will they edit an existing site or do they have to design it from scratch?

If you have an already designed site but want to add one of our value added features, or just need changes and updates made, our design team can still help you. With our Website Maintenance package, we can make updates and changes to the text, images, or code. The rate for these changes is $30 per hour and one of our project managers can give you a quote for the job. You can also choose to add something from our list of special features..

13. How long does it take for a design to be completed?

All of our plans have a scheduled time for release. These schedules are attainable provided you have all the text, logo's, and images available when you sign up and respond to our revisions in a timely manner. We take pride in the fact that up until now none of our projects have taken us longer than four weeks to complete, regardless of their complexity.

14. Once you complete website design, who owns the copyright of the designed site and elements?

Upon completion and final approval for the website design everything is owned by you.

15. What makes you different from hundreds of Web design companies out there?

Here at Pixel Promote we have always prided ourselves on being the best. This tradition has continued with our Web Design services. We have assembled teams of some of the designers, programmers, and coders to assist you with creating your online presence. The design teams adhere to our company policy of 100% customer satisfaction and will work hand in hand with you to ensure that you have a website that is not only aesthetically pleasing but also intuitive to use.

16. What is the turn around time for any updates?

The turn around time will depend on the amount of changes. After contacting your project manager you will receive a quote on the price and total time they are expected to take. They will ensure that the updates are completed to your exact specifications and are presented you in a timely manner.

17. I like site *****, Can I have similar one?

If you locate a site that you like the look and feel of or one that has a certain feature you would like on your site feel free to mention it to your project manager. The design team will take this into consideration while constructing your website and will attempt to duplicate it while customizing it to make it your own. Our team is very flexible and willing to do whatever it takes to make you a satisfied customer.

18. After my allotted revisions, how will I continue editing my site in the future?

After you receive your completed web site, you can use any tool you are comfortable with to make changes. Our designs are compatible with Dreamweaver, Frontpage, NVU, WebEZ and many other web design tools. You can also subscribe to our Website Maintenance Service and let us make the changes for you. The cost of this service is $80 per hour. You may contact your project manager at any time to utilize this service and you will receive a detailed quote outlining the estimated cost and work to be accomplished.

19. How do I get listed in Google & other search engines?

One of the many valuable features we offer is search engine submission. If you choose that as one of your package features or an add-on feature then our highly trained team will methodically submit your site content to all of the major search engines, e.g., Google, Yahoo, MSN. This will increase the speed in which your site is indexed by these search engines; which will allow you to begin driving traffic to your site quicker. Please note that the listing can take between one and four weeks and is subject to the rules and regulations of the specific search engine.

20. What after-sale support do you offer?

If at any time you have questions or issues with the functionality of your website feel free to contact our technical support team. They will be more than happy to get you the assistance that you need to ensure that you remain 100% satisfied with your choice to use our web design team for your website needs. Our technical support staff is available 24 hours a day 7 days a week by phone, live chat, or the ticketing system.

21. Can I have a "Splash Page" or "Entry Page" before the Home Page?

One of our best selling add-on features is the Splash Page. A Splash Page with a professional level of design will grab the customer's interest and make him WANT to find out more about your website. Our design team is ready and able to create for you an eye catching intro page utilizing Flash transition effects that will add some pizazz to your website design.

22. Can you install product NNNNN (Wordpress, dotNetNuke etc etc) for me?

Yes we can! Several of our add-on features deal with the installation and integration of Forums, Picture Galleries, and Blogs. We can use our preferred software or if you have a favorite we can use that too! If we are creating a brand new website for you, you can include any feature from our list for free as one of your package features. If you already have an existing website we can install and integrate one of the systems of our feature list for you for just $95! If the software you would like to install is not listed as one of the available features, don't worry - we can still get it up and running for you. We will implement it as part of our website maintenance services at a rate of $30.00 per hour. To get a quote please contact our support..

23. Can you customize product NNNNN (Wordpress, dotNetNuke etc etc) for me?

Yes, we can! From the installation of new templates, to adding images and initial setup our Web Design Team stands ready to help. Simply contact one of our project managers today and they will provide you with a quote on the price and time it will take to complete your design request.

24. Can you maintain my website for me after the design work is finished?

Of course! One of our Web Design offerings is our Website Maintenance Service. There is no monthly or up front fee for this package. You only pay when you need it and for what you need! Any time you need changes made to your website, simply contact your assigned project manager and provide them with a description of what changes you need made. He will then give you a detailed price quote for your approval. This will ensure that you always know what you are paying for and provides you with an estimated time of completion. No more monthly maintenance fee's or hoping your web master has time. Entrust your website to our professional team.

25. Can I have a bulletin board/guestbook designed? How much would it cost extra to add this feature?

Yes you can! As one of our available value added features you may integrate a Bulleting Board, a Guest book, or both! These features can be utilized as either one of your packaged features free of charge. You can also purchase these and any of our other features a la carte to integrate with an existing website for $95 per feature.



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